About member

1. Please select [My Account] in the upper right corner of the official website page
2. If you have not registered as a member yet, please click [registered ] to create your member account

After logging in as a member, if you don’t want to pay the product yet, the shopping cart will still be reserved for you and will not be automatically cleared. If the product is limited or has been removed from the shelf, the checkout will not be completed.

About checkout

Please contact customer service and someone will provide you with services
* Reminder: The shipping cost varies depending on the country (region)

Please go to “Contact Us” or click on the Facebook fan page to send a message to inform you, so that you can re-ship as soon as possible.

If the goods are defective, the return shipping fee shall be paid by us; but if the buyer’s personal factors are not the problem of the goods, the return shipping fee shall be paid by the buyer.

1. System problem of credit card company
2. Webpage waiting time is too long
3. If you use a mobile phone to order, the transaction may fail due to unstable network
If you need customer service assistance, please fill in your requirements through the customer service form, and customer service will assist you as soon as possible.

* Working days: Monday to Friday 10: 00 am-17: 00 pm

there is no official retail store yet.
We will recommend you to buy on the official website to protect your related rights and interests and improve after-sales service

* Working days: Monday to Friday 10: 00 am -17: 00 pm

Please refer to the troubleshooting section of the manual. If the manual is missing, please go to the [Download] to download the [Snow Leopard Manual] and then read the troubleshooting page.
If you still can’t troubleshoot, please contact us as soon as possible, don’t try to disassemble and repair the host by yourself, so as not to affect the warranty rights.

About purchasing

The official website does not provide selling services. If you want to purchase our products, please touch base with our partnership or become our distributor/dealer.

 

WPG Sander does not have any overseas stores or cervice centers and our headquarter locate in taiwan.

We will provide global logistics services when you become our partner. Please contact us as soon as possible, our sales departments will provide the shipping info for you.

Office hours: Monday through Friday 09:00 am-17:00 pm (GMT+8)

About the products

Cleaning, waxing and polishing can be done by Schnee-leopard power tool!

【Interior and Exterior Auto Detailing】
Car waxing, glass grease removing, glass coating, glass polishing, mechanical decontamination, headlight restoration, wheel frame cleaning and coating, leather waxing, carpet cleaning.

【Household cleaning and repair】
Home, kitchen, bathroom, living room, office, old stubborn dirt cleaning, gap cleaning, furniture maintenance, wall repair, appliance polishing … etc.

【Schnee-leopard】

1. Bridge the gap between detailing by hand and polisher. Low speed simulated manual waxing, stabilized rotating speed under over-force to apply the uniform wax on the paint and improve the protection of car paint, the gloss after waxing is consistent with the 4,000-rpm high-speed machine.

2. The lightest, portable and low center of gravity make the waxing more easy to be finished at any angle. Whether you are a big hand person, a beginner, weekend warrior, enthusiast or professional, boys, girls, you can easily use it!

3.The battery has strong battery life, can be used continuously for nearly 3 hours, and can wax about 5 vehicles (general cars).

If you need polishing, please purchase a high-speed machine with at least 7,000-10,000 rpm, but it is hard for non-professionals to get started. It is recommended to directly find a professional car beauty shop to help deal with it.

【Schnee-leopard cleaning machine】

1. like as Dyson to adopt the brushless motor, which has low-power consumption, high efficiency and longer service life. Exclusive patent speeds stabilization system, shaft output at up to 35 kg high torque, effectively remove stubborn dirt.

2. The low center of gravity, lightweight and portable, helping you to clean easily and not sour!

3.The battery has strong battery life, can be used continuously for nearly 3 hours.

4.Multi-functional accessories, gas stove burnt, burnt pot, grill burnt stain, dirty floor, gap between sofa and wooden chair, screen gap, glass oil film, mirror water mark, refrigerator black stain, thermos tea stain, wall repair Polish … etc. A variety of cleaning needs, one machine can get it all!

There are two versions of Schnee-leopard we sold. You can purchase the required version according to your personal habits and needs:

1. Push version: Press “Start-up Button” to activate the machine. It will move only by pressing, and stop at release.


2. Locked version: Click“Start-up Button”, the machine will keep running, and click again, it will stop.

About operation

Have you a trouble with using Schnee-leopard? It is recommended to read the "User Manual" before using the machine, you may find out the answers here.

1. Please fully charge the machine. The Signal indicator on the charger from red turn to green that is fully charged.

Schnee-leopard dedicated USB charging cable: 8.4V/0.6A, charge for about 5 hours.
Schnee-leopard dedicated fast charger: 8.4V/2A, charge for about 1.5 hours.

2. Please read the “User Manual” before use.

My Schnee-leopard won’t turn on, what should I do?
Please confirm the following:
1. Is the machine fully charged or not? (the signal indicate on the charger changes from red to green indicates that is fully charged)

2. Is the switch-off plug unplugged from the power hole or not?

If “Schnee-leopard” still cannot be activated, please contact us and send it back to the repair center. We deal with ASAP.

Office hours: Monday through Friday 09:00 am to 5:00 pm(GMT+8)

【White plug】is a switch-off plug to ensure the power is cut off extending the battery life.

 After using, please fully charge the machine and Switch-off plug be inserted and store it properly.


【Black plug】is a water-proof Plug to avoid the water or liquid flow into interior of machine.

Please ensure Insert the black Water-proof Plug first before using.

Please read the “User Manual” before use.

Schnee-leopard’s with a special design is a dust-repellent and water-repellent, but it cannot be waterproof completely. Please do not use it under the water.

Please ensure the Water-proof Plug is inserted in the power hole before using. If the water or liquid flow into power hole unfortunately, try to drying and do not insert metal objects into the hole. If “Schnee-leopard” still cannot be activated, please contact us and send it back to the repair center. We deal with ASAP.

Please read the “User Manual” before use.

Hold the center of main body in your palm and pressing the start-up button with the second knuckle of your thumb to reduce your fatigue in operation.

Please read the “User Manual” before use.

The Schnee-leopard contains quailfied 18650 lithium batteries. The capacity of battery is 2600mAh, which can be used continuously at up to 3 hours, about 5 vehicles can be waxed.

Please read the “User Manual” before use.

The signal indicator keep flashing until the power run out when power only 1/5 battery left. Please charge it again!

Please read the “User Manual” before use.

Keep a buffer distance between the Backing Plate and consumables to aviod the Backing Plate scratching the car paint or the cleaned objects.

Please read the “User Manual” before use.

The 3 inch backing plate can only be used with 4 inch pad, 4 inch scouring disc, 3 inch sanding disc, 3 inch melamine sponge and clay bar pad.

The 4 inch backing plate can only be used with 5-inch scouring disc, 4 inch sanding disc.

Please read the “User Manual” before use.

【Low-power Reminder】The signal indicator keep flashing until the power run out:
Meaning the power only 1/5 battery left. Please charge it again!

【Over-pressure Warning】The rotating speed is unstable and different lights (Red, Orange, Green) flashing alternately:
Meaning the pressure is overload in using, please reduce your force to ensure the best efficiency. If still need more friction to do the cleaning, please turn down the rotating speed.

【Overheat Protection】The machine overheating, it will discontinue suddenly and the red light still flashing:
Meaning the inner parts are overheating. Please the machine is switch-off and waiting until the temperature drops and signal indicator stop flashing.

【Sticking Protection】The machine will stop and signal indicator keeps flashing after the motor runs unusually in few seconds:
Meaning the fractured internal parts or something gets stuck in the motor. Please remove the foreign object from motor transmission shaft hole after insert the Switch-off Plug. Please contact with us and send it back to the repair center if it still cannot restore normal use.

Please read the “User Manual” before use.

About cleaning & maintenance

1. After using, please fully charge the machine and insert switch-off plug to extend the battery life.

2. Insert switch-off plug to cut off the power.

3. Store it under 50°C environment.

4. Please use the clean cloth to clean off the body simply. Do not use corrosive cleaning agents.

5. Clean and keep screw hole dry. Use none corrosive lubricants only.

Please read the “User Manual” before use.

1. Please clean the accessories with a neutral detergent after using, and ensure the accessories drying or wiping to avoid rusting of the screw joint.



2. Screw connectors for accessories (Backing Plate, Wheel Brush, Plastic Disc Brush, Extending Stick, Extending Clamp, Rims Brush, Scruff Ball … etc.) can be maintained with lubricant to avoid rust.

Please read the “User Manual” before use.

 

Please ensure the motor transmission shaft of the machine and accessories with screw joints (Backing Plate, Wheel Brush, Plastic Disc Brush, Extending Stick, Extending Clamp, Rims Brush, Scruff Ball, etc.) drying after cleaning, that can use lubricant for maintenance to avoid rust.

If the screws of the accessories have rusted, you can try to wipe the lubricant before use.

Please read the “User Manual” before use.

If you go out by car and plan to wax your car, but forget to fully charge Schnee-leopard ’s battery, “Car Charger” can be used to charge Schnee-leopard when driving or washing the car (complete pre-washing process, about 1 hour), charging for about 45 minutes is enough to wax an ordinary car.
Alternatively, you can use a mobile power supply with a remaining capacity of more than 4000A and charge it for about 45 minutes. In this way, Schnee-leopard has enough power to wax an ordinary car.

The battery used by Schnee-leopard is a lithium battery, which has no memory effect, and does not need to first discharge the existing power before recharging. After use, even if the host itself has remaining power, it can be directly charged.

It is recommended to keep Schnee-leopard in a fully charged state at all times. It can be used immediately when needed.

Please read the “User Manual” before use.