FAQs

About Purchasing

The official website provides selling services, but the products can only be sent within Taiwan area and offshore islands.  If you want our products sent to other countries, please touch base with our partnership or become our distributor/dealer.

Or go to Newegg to buy.

WPG Sander does not have any overseas stores or service centers.
Our headquarter is located in Taiwan.

Shipping costs for foreign orders will be borne by you. If you are willing to buy, please contact us!

Office hours: Monday through Friday 09:00 am-17:00 pm (GMT+8)

About Products

Schnee-leopard Multifunction Polishing Scrubber

Cleaning, waxing and polishing can be done by Schnee-leopard power tool!

【Interior and Exterior Auto Detailing】
Car waxing, glass grease removing, glass coating, glass polishing, mechanical decontamination, headlight restoration, wheel frame cleaning and coating, leather waxing, carpet cleaning.

【Household cleaning and repair】
Home, kitchen, bathroom, living room, office, old stubborn dirt cleaning, gap cleaning, furniture maintenance, wall repair, appliance polishing … etc.

【Schnee-leopard】

1. Bridge the gap between detailing by hand and polisher. Low speed simulated manual waxing, stabilized rotating speed under over-force to apply the uniform wax on the paint and improve the protection of car paint, the gloss after waxing is consistent with the 4,000-rpm high-speed machine.

2. The lightest, portable and low center of gravity make the waxing more easy to be finished at any angle. Whether you are a big hand person, a beginner, weekend warrior, enthusiast or professional, boys, girls, you can easily use it!

3. The battery has strong battery life, which can be used continuously for nearly 3 hours and can wax about 5 vehicles (general cars).

If you need polishing, please purchase a high-speed machine with at least 7,000-10,000 rpm, but it is hard for non-professionals to get started. It is recommended to directly find a professional car beauty shop to help deal with it.

【Schnee-leopard cleaning machine】

1. like as Dyson to adopt the brushless motor, which has low-power consumption, high efficiency, and longer service life.  With exclusive patent speeds stabilization system, shaft output at up to 25 kg high torque, it can effectively remove stubborn dirt.

2. With the low center of gravity, light weight, and portable design, it helps you clean easily!

3. The battery has strong battery life and can be used continuously for nearly 3 hours.

4. Multi-functional accessories, gas stove burnt, burnt pot, grill burnt stain, dirty floor, gap between sofas or wooden chairs, screen window gaps, glass oil film, mirror water mark, refrigerator black stain, thermos tea stain, wall repair polish … etc.  A variety of cleaning needs, one machine can get it all!

Schnee-leopard is equipped with two of 18650 lithium batteries.  The battery life is very long.

The machine is designed with sealed edge, so it cannot be disassembled by yourself.  If you want to change the batteries, you have to send the machine back to our company.

There are 3 versions of Schnee-leopard we sold. You can purchase the required version according to your personal habits and needs:

1. Push version: Press “Start-up Button” to activate the machine. It will move only by pressing and stop at release.

Purchase platform: WPG Sander official website

2. Locked version: Click “Start-up Button”, the machine will keep running. When you click again, it will stop.

Purchase platform: Olima

3. Touch version: Touch “On/Off Button”, the machine will keep running. When your finger move out, it will stop.

Purchase platform: Newegg

About Operation

Do you have trouble using Schnee-leopard? It is recommended to read the “User Manual” before using the machine. You may also find out the answers here.

Schnee-leopard Multifunction Polishing Scrubber

1. Please fully charge the machine. When the indicator of charging cable turns from red to green, it indicates that the battery is fully charged.

Schnee-leopard dedicated USB charger: 8.4V/0.6A, charging time at 5 hours.
Schnee-leopard dedicated Quick charger: 8.4V/2A, charging time at 1.3 hours.

Notice: USB charger shall be used with AC to DC, Type A, 5V/2A charger. If you use a 5V adapter less than 2A, it may not successfully charge for this machine and there will be no charging light indication.

2. Please read the “User Guides” before use.

Please confirm the following:

1. Is the machine fully charged or not? (Indicator on the charger from red to green indicates that it is fully charged.)

2. Is switch-off plug or charger unplugged from charging inlet?

If “Schnee-leopard” still cannot be activated, please contact us and send it back to the repair center.  We will deal with this for you ASAP.

Office hours: Monday through Friday 09:00 am to 5:00 pm(GMT+8)

【Long plug】is a switch-off plug to ensure the power is cut off, extending the battery life.

 After using, please fully charge the machine, insert the switch-off plug, and store it properly.



【Small plug】is a water-proof plug to prevent water or liquid flowing into the interior of machine.

Please ensure that you insert Small water-proof plug first before using.

Please read the “User Guides” before use.

Schnee-leopard with a special design is dust-resistant and water-resistant, but it cannot be waterproof completely. Please do not use it under the water.

Please ensure the Water-proof Plug is inserted in the charging inlet before using.  If the water or liquid flow into the charging inlet unfortunately, try to dry it and do not insert metal objects into the charging inlet.  If “Schnee-leopard” still cannot be activated, please contact us and send it back to the repair center.  We will deal with it ASAP.

Please read the “User Guides” before use.

Push version:
Hold the top center of main body with your palm and press the start-up button with the second knuckle of your thumb to reduce your fatigue in operation.

Touch version:
Hold the top center of main body with your palm and press the On/Off button with the second knuckle of your thumb to reduce your fatigue in operation.

Please read the “User Guides” before use.

The Schnee-leopard contains quailfied 18650 lithium batteries. The capacity of battery is 2600mAh, which can be used continuously at up to 2.5 hours, about 5 vehicles can be waxed, or clean floor of 10 bathrooms with 3 pings..

Please read the “User Guides” before use.

When power is only 1/5 battery left, the indicator keeps flashing until the power runs out.  Please charge it again!

Please read the “User Guides” before use.

If you go out by car and plan to wax your car, but forget to fully charge Schnee-leopard ’s battery, “Car Charger” can be used to charge Schnee-leopard when driving or washing the car (complete pre-washing process, about 1 hour), charging for about 45 minutes is enough to wax an ordinary car.
Alternatively, you can use a mobile power supply with a remaining capacity of more than 4000A and charge it for about 45 minutes. In this way, Schnee-leopard has enough power to wax an ordinary car.

The battery used by Schnee-leopard is a lithium battery, which has no memory effect, and does not need to first discharge the existing power before recharging. After use, even if the host itself has remaining power, it can be directly charged.

It is recommended to keep Schnee-leopard in a fully charged state at all times. It can be used immediately when needed.

Please read the “User Manual” before use.

The buffer distance between Backing Plate and accessory can prevent Back Plate scratching on the cleaned object.

Please read the “User Guides” before use.

2-inch backing plate can only be used with 2-inch foam pad.

3-inch backing plate can only be used with 4-inch foam pad, 4-inch scouring pad, 3-inch sandpaper, and 3-inch melamine sponge.

4-inch backing plate can only be used with 5-inch scouring pad and 4-inch sandpaper.

If you use 4-inch backing plate with 5-inch sandpaper, the cleaning power is not enough, you can change to 3-inch backing plate with 4-inch sandpaper. Reduce the size of accessories and consumables, which can increase the torque of the scruber.

Do not use foam pads larger than 4 inches for waxing to avoid reducing the efficiency of Schnee-leopard waxing performance .

Please read the “User Guides” before use.

【Low Battery Indication】Indicator keeps flashing until the power runs out:
Meaning the power is only 1/5 battery left.  Please charge it again!

【Detection And Warning Over-pressing】The rotating speed is unstable and different lights (Red, Orange, Green) flash alternately:
Meaning the pressure is overloaded in using.  Please reduce your force to ensure the best efficiency.  If you still need more friction to do the cleaning, please turn down the rotating speed.

【Overheat Protection】If the machine is overheated, it will discontinue suddenly and the red light keeps flashing:
Meaning the inner parts are overheated. Please switch off the machine and wait until the temperature drops and the signal indicator stops flashing.

【Motor Jam Protection】The machine will stop and the signal indicator will keep flashing after the motor runs unusually in a few seconds:
Meaning the fractured internal parts or something gets stuck in the motor. Please remove the foreign object from motor transmission shaft hole after insert the Switch-off Plug. Please contact with us and send it back to the repair center if it still cannot restore normal use.

Please read the “User Guides” before use.

About Cleaning & Maintenance

Schnee-leopard Multifunction Polishing Scrubber

1. After using, unplug the small waterproof plug and plug in the long switch-off plug to save power.

2. When cleaning Scrubber and Accessories, please use neutral detergent to do cleaning instead of using corrosive detergent. Wipe them dry after washing.

3. The motor transmission nut and attachment screw joint of accessories can be used with machine lubricating oil as WD40 or sawing machine oil.

4. Please store in a cool and ventilated place at 32°F-122°F (0°C-50°C).

Please read the “User Guides” before use.

1. When cleaning accessories, please use neutral detergent to do cleaning instead of using corrosive detergent. Wipe them dry after washing.



2. Attachment screw (Backing Plate, Wheel Brush, Disc  Scrub Brush, Extending Stick, Extending Clamp, Rims Brush, Scruff Ball … etc.) joint of accessories can be used with machine lubricating oil as WD40 or sawing machine oil.

Please read the “User Guides” before use.